FAQs

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Frequently Asked Questions!

Frequently Asked Questions On Limo, Car, And Party Bus Rental Services!

At American Eagle Limousine, we’re not satisfied until you are. Other luxury transportation and party bus rental companies will tell you that they will go that extra mile for you. However, going that extra mile is part of our standard practice. We make sure that each and every customer knows that they are appreciated and important. That is why you can count on American Eagle Limousine to handle your particular needs in the most professional manner possible.

 

Party Bus Rental And Transportation Questions Are Never A Bad Thing

When you are looking for a private transportation service, you’re bound of have a lot of questions. These questions from range from things such as pricing details to vehicle maintenance history and information. We take great pride in all out of vehicles and the work that we do. However, we do more than just drive you from point A to point B. We believe that it is our job to provide you with the best experience possible. Thus, if you’re traveling on vacation and want to take a tour, who better to help than a professional transportation company?

 

Here at American Eagle Limousine, we’ve put together our own little FAQ page to help you find the answers you need to common questions. If you’re not able to find the answer you are looking for, please feel free to contact us directly. We’re be more than happy to answer any of your questions regarding party bus rentals in Washington DC and the surrounding areas.

 

By taking the time to review out FAQ page, you will have a better grasp of what we offer and what we can do. If you’re still not sure about something, don’t hesitate to ask. It’s all a part of what we do, and in order to better serve you, we will answer any questions you have. Also, if you have any concerns, please let us know about those as well. Ultimately, we will do whatever we can to accommodate any reasonable situation or circumstance.

American Eagle Limousine has been in business in the metropolitan area for 30 years, during which time we have always maintained proper licensing and insurance. We are listed spotlessly with the Better Business Bureau, The National Limousine Association, and the local Chamber of Commerce.

American Eagle Limousine operates a full fleet of late model, exotic stretch limousines and limo buses that will accommodate groups of 2-35.

Our limousines and limo buses offer multiple flat screen tv’s with big screen tv on the back of the buses, DVD player, CD player, iPod ports, 3 toned wrap-around leather seating, hardwood/tile/light up floors, laser lights, neon lights, built in coolers, soda and water on ice, and many more amenities.

We proudly service all of Fairfax County, Prince William County, Washington DC, Prince George’s County, and Montgomery County as our local travel area. We will travel outside of this area to provide service but there may be an additional fee depending upon availability.

We require a 50% non-refundable deposit from a major credit card or debit card when the reservation is made. The remaining balance is due a month prior to your service date, unless alternate arrangements are made with your customer service rep. We accept cash, Visa, MasterCard, and Discover. We can accept AMEX but additional fees will apply.

All payments are non-refundable and non-transferable.

We will accept cash payments on a case by case basis but credit cards are still required for security deposit holds.

Yes, customers are always welcome to visit our offices during standard office hours to reserve vehicles. We love to show off our beautiful fleet, but we ask that customers make an appointment ahead of time so that we can ensure your desired vehicle will be in the garage.

We will accept reservations up to a year in advance. All reservations are on a first come, first served basis so we recommend making your reservation as soon as possible to ensure availability.

Transfers can be provided, at the discretion of the company and based on availability.  Transfers are not always available but we do our best to provide the services our customers are requesting.

Sorry, all of our vehicles are non-smoking! We do not permit eating in the vehicles either, in order to help us maintain our immaculate interiors. Smoking or eating in the vehicles will result in immediate termination of the trip and cleaning fees will be applied.

NO! No limousine company, by law, is permitted to provide alcohol. You are more than welcome to bring your own as long as everyone in the group is 21+ and has a valid picture ID for the chauffeur. We provide soda and water on ice in each vehicle.

We require a 50% non-refundable deposit from a major credit card or debit card when the reservation is made. The remaining balance is due a month prior to your service date, unless alternate arrangements are made with your customer service rep.